Payment Policy

Payment Policy

Effective Date: 08/29/2026

This Payment Policy explains the accepted payment methods and related billing information for orders placed at www.lurav.store.

Accepted Payment Methods

We accept the following payment methods at checkout:

  • Visa

  • Mastercard

  • American Express

  • Discover

  • PayPal

  • Apple Pay

  • Google Pay

  • Shop Pay

Available payment methods may vary depending on your device, location, or checkout eligibility.

Currency

All prices displayed on our website are listed and charged in U.S. dollars (USD).

When You Are Charged

Your selected payment method is generally charged at the time your order is placed.

An order will only be processed once the payment has been successfully authorized and confirmed.

Declined or Failed Payments

Occasionally, a payment may fail or be declined due to reasons such as:

  • Insufficient funds or available credit

  • Incorrect billing information

  • An incorrect card number, expiration date, or security code

  • Bank security restrictions or fraud-prevention holds

  • A temporary issue with the payment provider

  • Restrictions imposed by your card issuer or financial institution

If your payment is declined, we recommend:

  1. Double-checking that your billing and payment information is entered correctly.

  2. Confirming that your billing address matches the information registered with your card issuer.

  3. Contacting your bank or card issuer to confirm that there are no restrictions or security holds.

  4. Trying another accepted payment method.

Payment Security

We take reasonable measures to protect payment information submitted through our website.

Payment transactions are processed through secure, encrypted connections and by third-party payment processors. Lurav does not store your full payment card details on its own servers.

Payment information is handled by our payment providers in accordance with applicable security and payment-processing requirements.

Billing Issues and Unauthorized Charges

If you notice an incorrect, duplicate, or unauthorized charge associated with an order from Lurav, please contact us as soon as possible so we can investigate the issue.

You can reach us at:

Email: support@lurav.store
Phone: (856) 658-0735

For unauthorized transactions, we may recommend that you also contact your bank or card issuer directly.

Refunds and Payment Reversals

Approved refunds will be issued according to our applicable Return & Refund Policy and will generally be returned to the original payment method used for the purchase.

The time required for a refund to appear in your account may vary depending on your bank, card issuer, or payment provider.

Contact Us

Store Name: Lurav
Business Address: Lurav, 12 Tradition Pl, Irvine, CA 92602, United States
Business Email: support@lurav.store
Business Phone: (856) 658-0735
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM (PT)

Customer inquiries are usually answered within 24 business hours.